Retail Customer Care
(Pricing, Car Wash, Concerns, Complaints)
TransAction Customer Care
Do you own a company with a small fleet that uses one or more vehicles for its business activities? The TransAction Fleet Card will help you simplify your fuel purchases while offering you both security and flexibility. Exclusive to our network, it also gives you numerous advantages:
Easier than a point system, our rebates are calculated and granted according to the monthly volume of fuel purchased at our service stations and charged to your TransAction Fleet Card account.
With over 175 service stations, you’ll always be sure to find one on the road.
Nor pay administrative fees on transactions, online management reports or additional cards.
Fill out and return this application form to:
By fax to 1-855-219-3944
By email to firstname.lastname@example.org
For any questions, simply contact Customer Service at 1-888-871-4404 or TransAction@parkland.ca
Yes, the card can be used to purchase fuel both outside at the pump and in-store.
You can use your TransAction card at all Chevron-branded and Ultramar retail service stations in Canada.
At this time, the card can only be used for fuel purchases. We’re working to enable automotive product purchases and will share with customers as soon as this feature is available.
Unfortunately, the TransAction card cannot be used in the US at this time.
We are happy to launch our own fleet card with pay at the pump functionality. Our TransAction Fleet Card will grant you access to dynamic card controls, enhanced reporting and evolving services and network access.
No. However, if you are interested in a Commercial cardlock card, please visit https://chevron.parkland.ca/commercial-industrial/our-offering for more information.
The new card includes various features to help you manage your business’ fuel spending:
There are 3 profiles that cards can be set up with, based on the needs of the customer:
You can choose and manage your card profiles on our online portal.
Various restriction options are available:
At the moment, fuel grades cannot be restricted because of industry standards related to pre-pay authorization.
We currently offer weekly billing and net 15 days payment terms.
1.75% by month or 21% per year
No. Your bill can be paid via the Online Portal.
We are developing an exciting proprietary loyalty program for our sites that will be launched soon, and more details on fleet card eligibility will be communicated then.
Yes, TransAction cards can be managed online for customer convenience through the Online Portal. Services offered online include: